AI Chatbot Platform

AI Chatbots That Answer, Assist & Convert.

Build an AI chatbot that understands your business, answers customers using your trusted knowledge, and hands conversations to your team when human help is needed.

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24/7Always-on conversations
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Your knowledgeGrounded responses
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Human handoffEscalate when needed
✓ Grounded in your knowledge
el
eluvai AI
● Online
Hi! How can I help you today?
What are your enterprise plan features?
Our Enterprise plan includes unlimited users, advanced security, dedicated support and custom integrations.
✓ Source: Enterprise Plans · Grounded answer
Pricing & PlansEnterprise Features
Ask anything... ➤
↗ Human handoff available
BUILT TO WORK WITH YOUR EXISTING TOOLS
The problem

Your customers don't want another FAQ page.

They want an answer now — even when your team isn't available.

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Repetitive questions

Your team keeps answering the same questions.

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Slow response times

Customers wait for simple answers.

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Scattered knowledge

Information lives across documents and systems.

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Lost conversations

Potential customers leave before someone responds.

Powerful capabilities

Everything your AI chatbot needs to be useful.

Connect your business knowledge, automate conversations, and keep your team in control.

01 · Grounded AI conversations

Connect your chatbot to your website, documentation, knowledge base and business systems.

Give the AI the information it needs to provide useful, context-aware answers.

  • ✓ Business documentation
  • ✓ Product and service information
  • ✓ CRM and business data
  • ✓ Knowledge base and FAQs
Website
PDFs & Docs
Help Center
✦ AI CHATBOT
CRM
Database
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Business knowledge

Answers based on your trusted information.

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Human handoff

Escalate complex conversations to your team.

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Multi-channel

Website, WhatsApp, Slack and more.

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Analytics & insights

See questions, outcomes, gaps and escalations.

Interactive capabilities

See your AI chatbot in action.

Try a real conversation and see how the AI uses your business knowledge to answer customer questions.

Explore capabilities →
01
UnderstandingIdentifies intent and context.
02
RetrievingFinds relevant information.
03
AnsweringGenerates a grounded response.
04
EscalatingHands off when needed.
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Product Assistant
● Online
Hi! How can I help you today?
Do you offer enterprise plans?
Yes. Enterprise plans include unlimited users, advanced security, custom integrations and dedicated support.
✓ Source: Enterprise Plan Documentation
PricingIntegrationsTalk to a specialist
Ask a question... ➤
How it works

From question to resolution in seconds.

A simple, transparent process that delivers accurate, helpful answers.

01

Customer asks

A question arrives on your channel.

02

AI understands

Intent and context are identified.

03

AI retrieves

Relevant knowledge is found.

04

AI responds

A clear answer is generated.

05

AI escalates

Complex conversations reach your team.

Use cases

One chatbot. Multiple jobs.

Configure your chatbot for the outcomes that matter most.

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Customer Support

Resolve common questions 24/7.

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Lead Qualification

Capture and qualify prospects.

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Product Assistant

Help customers understand products.

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Employee Assistant

Answer internal questions.

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Booking Assistant

Schedule appointments.

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Sales Assistant

Guide visitors to the right solution.

Integrations

Connect your chatbot to your existing workflow.

Use the same AI experience across your website, communication channels, helpdesk and business systems.

View integrations →
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AI CHATBOT
▣Website
WhatsApp
Slack
Salesforce
Zendesk
Intercom
Industries

Built for your industry.

Tailored AI chatbots for real business conversations.

AI chatbot for e-commerce

Help customers find products, track orders, handle returns and get instant answers.

Product recommendationsOrder trackingReturns & refunds
✦ Shop Assistant · Online
Hi! How can I help?
Where is my order?
Your order is on the way and is expected Friday.

AI chatbot for SaaS

Support users with product questions, onboarding and documentation.

Product supportOnboardingDocumentation
✦ Product Assistant
How can I help?
How do I connect an API?
Here are the API setup steps.

AI chatbot for healthcare

Handle patient enquiries, appointment information and service FAQs with appropriate escalation.

AppointmentsPatient FAQs
✦ Care Assistant
How can I help?
How can I book?
I can help you find an appointment option.

AI chatbot for financial services

Answer service questions and route sensitive requests to staff.

Product FAQsService support
✦ Finance Assistant
How can I help?
What documents do I need?
Here are the required documents.

AI chatbot for education

Help students and staff find programme, admission and support information.

AdmissionsCourse information
✦ Student Assistant
What would you like to know?
Tell me about the MBA.
Here are the programme details.

AI chatbot for travel & hospitality

Answer booking, itinerary and guest service questions around the clock.

BookingsGuest support
✦ Guest Assistant
Welcome! How can I help?
What time is check-in?
Check-in starts at 2:00 PM.
Analytics

See what your AI is doing.

Track performance, discover conversation insights and continuously improve.

Conversations12,482↗ 12% this month
AI resolved8,742↗ 70% deflection
Human escalations1,204↘ 10% this month
Satisfaction4.7/5↗ 0.3 this month
Conversation volume
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Your data stays yours.Designed around your business data and access controls.
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Privacy & securityControl how information is used and exposed.
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Access controlManage who can access your chatbot and data.
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Audit visibilityTrack conversations and changes.
FAQ

Questions about AI chatbots.

Yes. Existing documentation, FAQs and knowledge sources can be used as the basis for grounded responses.

It can connect to supported business systems and APIs so conversations fit your existing workflow.

Yes. Define knowledge sources, response rules and escalation conditions.

Yes. Human handoff can be configured for complex or low-confidence conversations.

The same underlying AI experience can be deployed across supported channels.

Implementation depends on channels, integrations and knowledge sources involved.

Ready to build your AI chatbot?

See how an AI chatbot can connect to your knowledge, channels and workflows.

Book a demo →